Question 1

How do I book an appointment?

Accepted Answer

To make an appointment simply select the BOOKINGS button at the top of the page, choose a service you are looking for and follow the prompts.

Question 2

How do I know you have received my appointment information?

Accepted Answer

You will receive a confirmation email which contains all the relevant information about your appointment.

Question 3

How do I reschedule or cancel my appointment?

Accepted Answer

To change or cancel your appointment, click the link in your confirmation email and follow the prompts to make the required changes.

Question 4

What is the Workshop, Course and Event Refund Policy?

Accepted Answer

Workshop & Event Cancellation & Refund Policy
Non-refundable Tickets:
All tickets are non-refundable.
Transfer of Ticket:
If you are unable to attend, you may transfer your ticket to another person (a transferee) at no additional cost.
Notify us by email to nataleefinn@hotmail.com before the commencement date.
Changes to Workshops, Courses and Events Details:
While we will strive to ensure no changes happen, circumstances beyond our control may necessitate changes to course dates, details, facilitators, and locations.
Event Cancellation:
If workshops, courses or events are cancelled, you will receive a full refund.
By proceeding with the booking and purchasing a ticket/s, you agree to the full Terms & Conditions and the Cancellation & Refund Policy.

Question 5

How do I know what appointment times are available?

Accepted Answer

Once you have selected a service, you will see a calendar with all available appointment times clearly displayed.

Question 6

I don’t live in Canberra, can I still make a booking to connect with Natalee?

Accepted Answer

Natalee does readings both nationally and internationally.  Select a service, choose a time that suits but be mindful of the time differences both in Australia and internationally.

Question 7

Why do Natalee’s sessions go for 55 minutes?

Accepted Answer

This is to ensure Natalee has time in-between sessions to prepare for her next client, as she is often doing back to back sessions.

Question 8

Can I bring someone to the appointment with me?

Accepted Answer

Natalee’s sessions are focused as a one-person session.  This is to ensure the person she is reading for receives the messages. Under special circumstance, upon contacting Natalee you may be able to bring an additional person with you.

Question 9

What is Natalee’s cancellation policy?

Accepted Answer

What is Natalee's cancellation policy for booked Sessions? (In accordance with Natalee’s terms and conditions on her website)

To participate in your booked session, you must attend the appointment at the time you selected during booking. It is important to double-check your booking time, your preferred method of consultation (e.g. face to face session or a virtual session) and any relevant time zone differences. Any missed or cancelled appointments due to improper scheduling will be regarded as a cancellation on your part. Natalee will try to contact you once 10 minutes past your appointment time via the details you provide if you have not shown up.  If you fail to attend your appointment, Natalee Finn will not offer a rescheduling option or provide a refund.
We will make reasonable efforts to accommodate changes to your appointment time if such requests are received at least 72 hours before your appointment date. You are also welcome to reschedule your appointment via your confirmation email. Any changes made within 72 hours of the appointment may be considered a cancellation.
You may cancel your reading up to 72 hours prior to your appointment date. To manage your booking, including rescheduling or cancellation, please refer to the confirmation email you received after booking and select
“Reschedule/Cancel Appointment”. If you did not receive this confirmation email, please contact us at nataleefinn@hotmail.com
You acknowledge that, if circumstances beyond Natalee Finn's control (such as illness) require rescheduling, we may need to alter scheduled appointments. You agree to  discussions regarding any rescheduling.
In the event that Natalee Finn changes your appointment (due to illness or unexpected circumstances), and does so in good faith by proposing a reasonable alternative time slot without prior consultation, it is your responsibility to reach out to Natalee Finn if the new time does not suit you. Upon receiving notification of this change, you are expected to confirm your availability. Should you fail to attend the rescheduled appointment, please be advised that no refund will be issued, and Natalee Finn will not arrange another appointment.

For a full list of Terms and Conditions - Please visit this section of the website.

Question 10

Am I allowed to bring items to the reading?

Accepted Answer

Yes, you are most welcome to bring along items, such as photos or jewellery if you would like to the session (even virtually).

Question 11

What time should I arrive for my appointment?

Accepted Answer

Please arrive promptly for your appointment as there is appointments either side of your time. For Psychic Readings and Healing Sessions payment will be charged to your credit card 72hours prior to the appointment.  Please ensure there is money available on your card when payments are processed.  Thank you.

Question 12

What does an empowering psychic reading involve?

Accepted Answer

A psychic reading can be incredibly healing, enlightening and assist you to make positive life changes.  A good reading will provide accurate psychic insights and guidance to help you feel truly empowered, uplifted and inspired to make the best decisions for your life. The tips below will help guide you on how to choose the best psychic or medium for you so you can gain the most out of your reading experience.

Question 13

What’s the difference between psychic and mediumship readings?

Accepted Answer

Psychic readings involve the psychic giving you clear messages about the past, present or future or a combination of all three by tuning into your ‘aura’ or ‘energy field’. They may also use psychic tools such as oracle cards.   Often psychics will predict possible pathways that are most likely to occur for you.  A mediumship reading is when the medium connects with the spirit world, to link in with a loved one who has departed and then provides evidence, detailed information and healing messages.   All mediums have psychic abilities, however not all psychics are mediums.

Question 14

Why is it important to clear your mind and relax?

Accepted Answer

Before the reading take time to clear your mind, relax and ground your energy, if possible.  Go for a walk in nature, meditate or even take a few deep breaths and call in white light prior to attending a psychic session.  If you are peaceful and calm, it will help the flow of the session.

Question 15

How can you make the most out of your reading?

Accepted Answer

To make the most out of your reading experience, come with an open heart and mind. A skilled psychic or medium will help you to relax at the beginning of the session and let you know you are in a safe, supportive, comfortable and confidential environment.
A reading is a three-way interactive conversation with Spirit. The conversation is between you, the psychic and the spirit world. Have questions prepared prior that you would like answered or think about the areas of your life on which you are seeking guidance on.  Psychic messages will come through, however the spirit world always likes to answer your questions and encourages you to actively participate.
A powerful psychic reading will provide you with the most helpful and relevant messages, assist you to obtain clarity, gain awareness, provide insights and allow you to experience healing messages.

Question 16

What Should I do if I feel nervous prior to my reading?

Accepted Answer

If you feel nervous try to relax and let go of any fear or doubt before you arrive at your reading.  The energy of the session will always be better when you are relaxed and open. There is a way to rationalise anything and everything in life, so try not be closed off or fearful of what may come through. Be open to possibilities, healing messages and what you may not feel or see tangibly.  An example of this is Love.  Love is real, yet we cannot always see it or scientifically prove it – it is felt with the heart.

Question 17

Can timeframes change in the context of readings?

Accepted Answer

Readings are given to you at a point in time, so it is possible, through free will, to change the course of your pathway at any given time.  You have creative freedom and the gift of free will to pave your own destiny.  It is important to understand that it is our personal responsibility to make our own life choices.
The psychic isn’t responsible for fixing your life or making decisions for you either. A psychic will deliver clear messages so you can make empowering life choices for yourself.  It is imperative that you co-create with the Universe to make your own life the best it can possibly be and take action steps to achieve this.
Finally, psychic mediumship readings can be incredibly healing and provide hope.When the psychic or medium focuses on service to Spirit and how the messages are for your highest good, that’s when the most helpful, relevant and life changing readings happen.

FREQUENTLY ASKED QUESTIONS